RE/MAX Australia’s gala annual awards event culminates with the announcement of the network’s ultimate honour, The Eagle Award, which is given in recognition of an individual’s significant contribution to the continued growth of RE/MAX in Australia.
Last week, the capacity crowd at Brisbane’s Royal International Convention Centre rose to applaud the 2018 recipient, Katie Wagner (nee Knight), of RE/MAX Success.
“Katie is a leader, a role model and represents how our profession should be seen,” said RE/MAX Australia Managing Director Michael Davoren.
“The Eagle Award is the highest individual honour that we present and is acknowledgement of the hard work and dedication she brings to being a committed real estate business owner and real estate professional.”
Past Eagle Award recipients welcomed Katie to the stage, where she was quick to pay tribute to her team, to RE/MAX Australia, her colleagues and RE/MAX Success founder (and father) Ian Knight, who she acknowledged for his outstanding work in building the successful brand she now leads.
The Toowoomba real estate business collected a swag of office and individual awards across Sales, Property Management, Administration & Marketing. RE/MAX Success was named the #1 Property Management Team of the Year and received recognition for Special Achievement in Office Marketing. The judges commented on their excellence across embracing new marketing techniques in the digital space whilst coupling these with ongoing and increasing exposure in print media and other initiatives including regular community events.
RE/MAX Success was also awarded the Most Productive Office, which reflects the commission to agent ratio as the highest level of productivity/achievement per agent in the franchise network. That’s what happens when you have a team of elite high performers!
General Manager and Sales Associate, Daniel Burrett, also won Special Achievement in Individual Marketing, whilst three Sales Associates, Daniel Burrett, Melita Bell and Jacqui Walker entered the prestigious RE/MAX International Hall of Fame, having earned in excess of US$1 million in gross commissions during their RE/MAX Career.
The office was in the network’s top three sales offices for 2017 nationally, ranking second for number of transactions and third for gross commission. Special Sales Club Awards went to Melita Bell (Titan’s), Daniel Burrett (Chairman’s), Jacqui Walker (Platinum), and Gary Klein and Tiffany Krause (100% Club).
The Toowoomba office also picked up nominations and finalists for Office Support Person of the Year with Megan Dempsey; Property Manger of the Year with Melisa Cross; and Personal Assistant of the Year with Emma Bowdler, demonstrating the quality and depth of their local team.
Managing Director Michael Davoren said that 2017 had proved a generally solid market, giving the network and its individually owned businesses opportunity for growth.
“Whatever a real estate market hands out, agents who put in the hard yards are the ones to succeed; and it’s becoming more and more obvious that exceptional relationships and experiences lead to success in our business.
However, even as technology introduces our customers to an ever-increasing number of apps and portals, it is the agents themselves who deliver the truly stand-out real estate experiences for the customer. It’s the ‘uniqueness’ that our top office teams deliver.
Just ‘satisfying’ customers won’t be enough in 2018, service must be sensational and every agent be exceptionally valuable to their customer.”
He said a true leader and mentor like Katie drew on business skills and acumen for growth, identified where they were at in their business and what they need to do to continue thriving, and ran a business where its people were obviously considered as important as sales figures and the size of a rent roll.
“Katie secures the best in the business for RE/MAX Success and continues to develop passionate, highly skilled teams through committed training and professional development,” Mr Davoren concluded.