Did You Know Not All Property Managers Are The Same?

Managing investment properties in Queensland is a complex process. Selecting the right team could save you thousands! Experience tells us many investors are not aware of the critical areas to consider that create this difference. Let us help …

How Do We Secure The Right Tenants?

We make it easy for tenants to do business with RE/MAX Success. Our specialised Leasing Team capitalise on every opportunity. Our streamlined systems make the search for the right home and application processes effective and efficient. Discover why our Leasing Team is achieving fantastic results HERE. Tough market? We’re full of solutions, not excuses.

The Importance Of Quality Inspections

Throughout the tenancy, current legislation allows us to conduct routine inspections of your property a maximum of once every 3 months. These inspections are critical to ensure any matters of risk are identified and actioned to protect you. Moreover, regular inspections of your property are essential to ensure that the tenants are properly maintaining the condition of your asset and to ensure that any preventative maintenance issues can be identified and resolved. The results of the regular inspections are then put in writing and forwarded to you along with any recommendations for repairs, maintenance or future refurbishment if required. It’s important to budget for property improvements throughout the life cycle of your investment to maintain and maximise the asset value. Our qualified team can assist you with this planning.

Maintenance … How We Get It Right!

RE/MAX Success recommends only carefully selected qualified tradespeople who have proven to be reliable and reasonably priced. We do not receive any rebates from any recommended contractors, ensuring you receive the most cost effective service. Many of these trusted tradespeople are available 24 hours a day, 7 days a week for emergency services, if required.

It is part of their service agreement that the attending tradesperson will use their expertise to determine liability. This is reported to our team to action if it is believed to fall outside usual wear & tear responsibilities of the Landlord.

We also inspect all work undertaken that exceeds $1,000 (or by special request) to verify satisfactory completion prior to proceeding with approved payment.

It has been our experience that detailed record keeping is paramount in respect of safeguarding your investment. Our maintenance system will keep you, your tenant and the tradesperson fully informed from time of logging the maintenance request, right through to conclusion.

Want To Talk? So Do We!

The secret of successful property management is really no secret at all – it’s communication! Our team provides a 24 hour ‘on call’ service for emergency matters. It is our commitment to return phone calls and emails within 4 business hours, maintaining our ‘Above the Crowd’ service. In fact, we offer a full guarantee on our performance which you can view HERE.

We Know You’re Still Wondering – What Are Our Fees?

It’s one of the first questions asked when an investor is researching and comparing management agencies. Unfortunately, this should be the last! Selecting a management partnership on price alone can be a costly experience when delivery of service does not match expectation. We’re proud to say we are competitively priced and we truly believe our service is second to none. Working with RE/MAX Success is an investment, not a cost. We truly manage your property under a simple fee for service structure. Let us showcase our package to you HERE.