Securing the Right Tenants

We make it easy for tenants to do business with RE/MAX Success.

Our specialised Leasing Team are specifically trained in property management legislation and we also provide sales training techniques with a real focus on lead generation and excellent negotiation outcomes. Our team is in the field 7 days a week to capitalise on every opportunity.

Maximising the exposure of your property is the key to finding the right tenant quickly. The surge of properties available to rent in Toowoomba has led to a dramatic increase in tenant expectation of rental property quality. We are skilled in developing effective marketing campaigns to maximise your returns – we want you to profit from our knowledge.

Evidence supports most tenant enquiry is generated from online marketing. To maximise your property’s exposure, we market your home on all popular websites with a high profile package (at our cost for your initial let). We provide professional external photography (at our cost) and use high quality internal photos to showcase the value and benefits of your property.

We operate a customised online booking system that allows prospective tenants to enjoy the 24 hour convenience of immediate registration for property viewings. The real benefit of this system to you is that all general enquiries are captured in our prospective tenant database, allowing our skilled Leasing Team to work with prospective tenants and match them to suitable properties. We convert enquiries to inspections; inspections to applications; and applications to new tenants.

During the marketing campaign, our Leasing Team will be in regular communication with you and provide detailed feedback reports to keep you fully informed. Our tenant selection process is an integral part of our management philosophy. Applications for tenancy can be received online or personally submitted. In addition to comprehensively scrutinising the validity of the application, we conduct an informal personal interview with the tenants to assist in the selection process and all references are thoroughly verified. Only once a prospective tenant satisfies all of our criteria for a quality tenant will they be recommended to you for tenancy. As the property owner, your approval will be sought prior to commencing any tenancy.

With the right tenant selection, we have significantly reduced the risk of potential problems and stresses commonly associated with poorly managed investment properties – for you and for us!

In November alone, RE/MAX Success serviced 1,656 unique tenant enquiries, conducted 323 property inspections, processed 131 tenancy applications and secured 65 new tenancies. Our process delivers proven results.

We can report our vacancy rate as at 30th November 2017 is 1.48%, which is significantly lower than the average in our area.